Effective Date: 1 July 2023
- Information We Collect
2.1 Personal Information: We may collect personal information that you provide to us voluntarily when you use our website or interact with us. This may include, but is not limited to, your name, email address, phone number, address, and any other information you provide when filling out forms on our website.
2.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns through cookies and similar technologies. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and other browsing information. We use this information to enhance your experience, analyse trends, and administer our website.
- Use of Personal Information
3.1 Legal Basis: We will only collect, use, and process your personal information when we have a lawful basis to do so. This may include the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, or legitimate interests pursued by us or a third party.
3.2 Purpose of Processing: We may use your personal information for the following purposes:
- To provide and personalize our services, including responding to your inquiries or requests.
- To communicate with you, send you updates, newsletters, and marketing materials (with your consent, where required by law).
- To improve our website, products, and services.
- To conduct research, analysis, and market studies.
- To comply with our legal obligations, resolve disputes, and enforce our agreements.
3.3 Marketing Communications: With your consent, we may send you marketing communications about our products, services, special offers, and promotions. You have the right to withdraw your consent at any time by following the instructions provided in the communication.
- Disclosure of Personal Information
4.1 Service Providers: We may engage trusted third-party service providers to assist us in providing and improving our services. These service providers may have access to your personal information but are contractually obligated to handle it securely and only process it for the purposes specified by us.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law, in response to a valid request from a governmental or regulatory authority, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- International Transfers
We may transfer and process your personal information outside of your country of residence, including to countries that may have different data protection laws than your own. When we transfer your personal information internationally, we will ensure appropriate safeguards are in place to protect your information as required by applicable data protection laws.
- Data Security
We implement technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Data Retention
- Your Rights
Subject to applicable law, you have the right to:
- Access and obtain a copy of your personal information